FAQs

Answers to Questions We Receive

How do I know when it is time to come in for a checkup?
Our dentists recommend that patients with good oral health schedule a checkup and hygiene visit twice each year. If you need more frequent visits, we'll let you know. Checkups are important because, even if you don't notice any pain or problems with your teeth, we may find signs of potential problems. For instance, demineralization is a precursor to decay, oral cancer often goes undetected until the later stages, and gum disease can be very stealthy. At your hygiene appointment, we'll clean plaque, tartar, and hardened food particles from your teeth. We'll also make sure your gums are healthy and strong.

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I have chronic headaches. Can you help?
Chronic headaches may be a symptom of a misaligned bite, bruxism (grinding), or TMJ disorder. Dr. Backiewicz or Dr. Thompson will carefully examine your occlusion (bite), jaw, head, and neck to determine the underlying causes of your pain. Oftentimes, we can correct the problem with a custom nightguard. Call our Albany dental office if you have more questions about headache relief with non-surgical therapies.

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My teeth are stained. Can you help?
Yes. We offer teeth whitening solutions to brighten teeth dramatically at home or in our office. Call for an appointment today!

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What can you do to improve the appearance of my smile?
Well, we'd like to start by evaluating your oral health, existing smile, and discussing your idea of a spectacular smile. Dr. Backiewicz or Dr. Thompson may suggest porcelain veneers, teeth whitening, dentures, and replacing metal dental work with esthetic restorations. However, your smile may benefit from some artistic bonding and reshaping or Zoom! Whitening. Call us to schedule a cosmetic consultation, and together, we'll determine the best road to your ideal smile.

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Will you see my kids and my grandparents?
Yes! Dr. Backiewicz and Dr. Thompson love families, and we see many of them. Our services are diverse, so we offer dentures for our older patients, as well as sealants for our youngest patients. Call us to schedule comprehensive initial exams for everyone in your family – because their smiles are invaluable family assets!

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What should I do if I have an emergency when the office is closed?
We value your dental health and comfort around the clock, even after office hours. In the event of a true dental emergency, please call our office and let us know the nature of your condition. We’ll return your call as soon as possible, give you helpful information over the phone, and then determine if you need to be seen right away.

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Do you accept dental insurance?
Dental care can get expensive, so we help patients maximize their insurance benefits. Our practice is in-network with several companies, and we file as an out-of-network provider with many others. As a courtesy, we will file claims electronically and accept assignment of benefits. Your co-pay or deductible is due at the time of service. Please call our office with any questions.

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What payment methods do you accept, and what are your financing options?
For your convenience, we accept cash, check, and major credit cards, including MasterCard, Visa, Discover, and American Express. Third-party financing is available through CareCredit for qualified applicants.

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Invest in your family’s future. Call New Albany Family Dentistry today and make a checkup, consultation, or second-opinion appointment with Dr. Backiewicz or Dr. Thompson. We welcome residents of New Albany, Columbus, Westerville, and the surrounding areas to our New Albany dental office.